Customers usually have complaints about metering, billing, collection of tariffs, electricity bills, and connections. If you have a any LESCO complaint, then you, the best possible way, is to visit your nearby LESCO concerned office to submit the complaint. Usually, they will resolve it within 7-10 days.
If there is no action taken by the LESCO officials, then the best possible way is to file the complaint in NEPRA at the below address
NEPRA Office Lahore
212, National Tower, Opposite LDA Plaza,
Edgerton Road Lahore
Emergency Complaint Number
If there is an emergency complaint regarding meter, bill, load shading, or meter sparking, then the best way to submit the issues is to send a message on 8118, or you can call on 118. To submit the complaint through SMS, you need to type reference number, name of the customer, issue in detail and LESCO officials will get back to you soon